Payment Procedures:

  • A 50% advance payment is required at the time of booking;
  • The remaining balance must be settled at least 3 days prior to arrival.

 

Cancellation and Modification Policies:

  • For non-refundable guaranteed reservations, cancellations will not be eligible for a refund;
  • For flexible reservations, cancellations must be made at least 72 hours before the arrival date.

 

Check-in and Check-out Times:

  • Check-in: From 14:00;
  • Check-out: Until 12:00.

 

Early Check-in and Late Check-out:

  • Requests for early check-in or late check-out will be accommodated based on availability at the time of check-in;
  • Additional fees may apply.

 

Special Requests:

  • Special requests can be accommodated upon availability;
  • Please communicate your needs in advance.